Frequently Asked Questions

Everything you need to know about shopping with Tack Outlet.

What is the standard shipping timeframe?

We typically process orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location within the continental United States.

How do I return an item that doesn't fit?

We offer a 30-day return policy for all unworn and unwashed apparel. Simply visit our returns portal to generate a prepaid shipping label and send the item back in its original packaging.

Are your leather goods made from genuine materials?

Yes, all our premium boots and accessories are crafted from 100% genuine top-grain leather to ensure maximum durability and a classic aesthetic.

Do you offer international shipping?

Currently, we ship to the United States and Canada. We are working on expanding our logistics to include international destinations in the near future.

How should I care for my Tack Outlet apparel?

To preserve the quality of your items, we recommend machine washing on a cold, gentle cycle and hanging to dry. For leather items, use a specialized conditioner once every three months.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.